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Showing posts with the label Skills

Sparkling Communication Skills: Insights come from asking the right questions

A Business Fable Rita had worked hard with her new venture. Providing cleaning services for local households was going well. She felt contented in the realization of her expertise. Other people appreciated her no-nonsense approach. Therefore, she had trained her staff to work with hands of steel, with strong elbows, and to get on with it. Yes, get in there, clean, and get out! Rita was confident that she knew it all, and therefore all would come to her. Ah, but that is when everything went just a little bit wrong. With her staff trained to have hands of steel, be relentless in what they do, and get the job done and out the door, Rita thought she had everything under control. And then one day, the phone rang. Rita was told, in uncertain terms, by Mrs. Jarrod, residing at The Lodge, that she would not require a cleaner anymore. The customer then went on to explain that the rather heavy-handed cleaner had managed to crack two antique glasses, chip Mrs. Jarrod’s Jacobean windowpanes, and a...

Mr Ziegfield has a headache…and finds his zest!

Mr. Ziegfield has a headache…and finds his zest! Published    30th August 2022   https://www.tsrn.co.uk/news/   In a distant sunny land, somewhere over the rainbow, there was a business park. On that business park was a large office selling a service. In that building there were many corridors and off those corridors, many doors. Behind those doors were desks, laptops, and groups of individuals all doing their bit to get the show on the road. On the third floor there was a carpeted passageway (the rest had linoleum tiles, but we won’t go there) and cited at the end of the final corridor was the office of Mr Ziegfield. Loosening his orange silk tie, Mr. Ziegfield poured himself a glass of sparkling Italian mineral water. Feeling the need to cool down, he helped himself to ice from his fridge. The iridescent large chunks entered the water and made a noise that only ice cubes can make as they join their shimmering costars in their fizzing glass of bubbles. A slice ...

A job working from home. It’s great isn’t it, or is it?

  A job working from home. It’s great isn’t it, or is it?  (Published   29th March 2022  https://www.tsrn.co.uk/news/ You fill your new shiny kettle with water. It glimmers in the sunlight that is beaming in through the kitchen window as you select a favourite cafeteria. You ponder slowly over your growing selection of coffees. Choc Moch, Columbian Special, or smooth and lean coffee Italian Supreme…? So, it’s 11.30 am and you have spent the whole morning making calls. You’re doing great against your target for the day, but you feel a bit empty…be nice to have a chat with a human… right? This working from home was fun for a while but now you’re thinking of getting a parrot for company! To begin with the nine-to-five was just super dandy… in fact, it was more than that, it was so supercalifragilisticexpialidocious, you even agreed to do all the hand washing as you would now be around to peg it on the line. You did the school run, dumped the washing up in the machine, a...

If it is not the penguins, it’s the armadillos, but then again you do have the moose to contend with!

Yes, if it is not one thing it is another. The world of recruitment never runs smoothly. Do you aim for a working day that runs like an efficient machine, like a finely made brass wheel, perfect in its, erm, roundness? In this tale of recruitment woe, we see how working with a company that fits you snuggly, can make all the difference. Penguins! The trouble with penguins is they are hard to find and tend to congregate where fish stock resides. Therefore, far-flung places next to the sea. So, you gather your belongings and pack your rucksack, and off you go. Your new electric car means it will take you a bit longer, but hey ho, you like a sixty-hour working week and traveling to the far reaches of the country to see rare species. Armadillos You arrive and undo your padded ski jacket and take off your two fleeces, two silk vests to reveal your shirt and tie. You leave your Salopettes on just for good measure. You are met in the reception area with a smile and a cuppa by Agnes the tea lad...